A collections intelligence operating layer.
Leera Synapse brings prioritisation, treatment relevance, governance and outcome measurement into one operating layer — designed to work alongside your existing collections and communications environments.
Four things Leera Synapse helps you do.
Prioritise
Focus effort where it can make the greatest difference across the book.
Personalise
Support more relevant treatment across the collections journey.
Govern
Apply configurable operating controls and approval paths.
Measure
Track outcomes against an agreed client baseline.
Everything to prioritise, personalise, govern and measure.
Multiple controlled modules across four zones — built to work together as one governed collections operating layer.
Intelligence
- Prioritisation & propensity
- Persona-led segmentation
- Risk & arrears focus
- Arrangement sustainability
- Economic pressure overlay
Orchestration
- Campaign Studio
- Journey Builder
- Channel orchestration
- Template intelligence
- Automation scheduler
- Rules engine
Governance
- Role-based access
- Maker-checker approvals
- Compliance controls
- Consent & opt-out
- AI guardrails & human handoff
Measurement
- Executive dashboard
- ROI analysis
- Control-group comparison
- Contactability & kept-rate
- Audit & evidence export
Value across every stakeholder.
One operating layer that speaks to the people who run, build, govern and fund collections.
Head of Collections
Run smarter strategies without adding headcount — prioritise customers, reduce wasted contact and improve arrangement quality.
Technology
Deploy alongside existing systems through API, file, webhook and host-system pushback patterns.
Risk & Compliance
Control access, evidence decisions, enforce contact rules and apply maker-checker governance.
Finance
Measure uplift, cost-to-collect, kept-rate and incremental recoveries against a baseline and control group.
See the platform on your own use cases.
Walk through prioritisation, treatment relevance, operating controls and outcome measurement with our team.